We understand your concerns and hope to answer them here. If you have further questions please do not hesitate to contact us.
Question: We’re concerned that QuickSilverTranslate.com won´t find the relevant source content to send for translation and the visitors will see mixed language pages.
Answer: QuickSilver Proxy works on three levels to avoid this kind of mixed language (bleed through) issue:
- Sophisticated staging: QuickSilver Proxy will cache pages while they are being translated. The text will only be replaced when all the new content on the page has been translated.
- First visit alert: If no staging is used, QuickSilver sends an alert immediately if a visitor arrives at a page where there is untranslated content.
- QuickSilver Proxy keeps an eye on the original website and searches for new content by crawling the whole domain.
Question: We’re worried the service is not reliable and our foreign visitors will often see a “404 page not found” error message.
Answer: QuickSilver Proxy runs on Google’s AppEngine – the same infrastructure used for Google Search, Gmail and all Google apps. It provides 99.95+% SLA, guaranteed by Google.
Question: We’re afraid that QuickSilver Proxy is not scalable and our visitors will experience a big drop in service when we launch a campaign.
Answer: A campaign launch resulting in a million visitors in a single day can easily be handled by QuickSilver Proxy thanks to the support of Google’s infrastructure.
Question: We’re concerned that if we stop using QuickSilver Proxy, we won´t be able to access our translations.
Answer: There is no such vendor-lock risk. Your translations will always be within your reach – QuickSilver just stores them. You can download your translation memory at any time.
Question: We’re afraid that the process will require too much IT effort.
Answer: A key benefit of this service is removing all IT friction from the content owner’s side of the translation process.
Question: We’re worried that the service will cost too much.
Answer: The cost of this service is highly competitive, factored against the time and money cost of IT and project management incurred with the traditional website translation process.